Following a highly successful first quarter of the financial year, it was time to recognise and reward those who have gone above and beyond for Waterfords and its customers.
The annual award winners were rewarded with a lunch with Managing Director, Brendan Cox and then an afternoon at the highly coveted Henley Royal Regatta on Friday 6th July.
The Waterfords Winners were incredibly lucky with the weather, with wall to wall sunshine and temperatures hitting 29*c! Thousands soaked up the sun in Henley as Heatwave Britain continues to burn with no sign of rain in the coming weeks.
The riverside town was awash in gentlemen wearing traditional blazes and designer labels could be seen everywhere as women with matching hats and dresses basked in the super-hot conditions. Our Waterfords Winners were no exception, with the ladies and gentlemen looking very fetching in their chosen outfits.
Waterfords Quarter 1 winners:
Financial Services:
Bradley Joyce, Waterfords Yateley
Conveyancing:
Tess Heath, Waterfords Customer Contact Centre
Top Market Appraisals:
Tess Heath, Waterfords Customer Contact Centre
Top Lettings Completions:
Matthew Blackman, Waterfords Camberley Lettings
Top Exchanges:
Sarah Turner, Waterfords Yateley
Top Lettings Instructions:
Sam Charlton, Waterfords Lettings Area Manager
Top Property Lister:
Darren Walter, Waterfords Yateley and Ryan Graydon, Waterfords Chobham
Top Manager:
Samuel Charlton, Waterfords Lettings Area Manager
Customer Service Award:
Joe Joyce, Waterfords Camberley
Directors Award:
Charity Holden, Waterfords Fleet
It’s plain sailing for Waterfords Esate Agents
Our main aim of making the customer a priority and striving to give 5 star customer service is paying off. We were delighted to celebrate reaching 500 honest and transparent customer reviews on Trustpilot in the first quarter and this figure is still climbing.
With over 60% of our customers coming to us because of a recommendation from a family or friend, we understand how important it is to guide both seller and buyer, landlord and tenant, through the process and making it as stress-free as possible.
By continuing to deliver exceptional levels of service that truly set us apart from the competition, we are confident we can deliver the results that local homeowners, buyers, landlords and tenants expect and aim to exceed expectations for all who use Waterfords.
Providing a complete property service is a fundamental part of working for Waterfords so we reward all aspects of the property sales and lettings process, from those working behind the scenes to ensure the cogs keep turning to the frontline customer-facing staff.