The best of the best recognised at Waterfords Annual Awards

News at Waterfords | 11/04/2018


Following a superb year here at Waterfords Estate Agents, it was time to celebrate the success of all staff and recognise those who have gone above and beyond for the company.

2017 – 2018 has been a fantastic year for Waterfords Estate Agents, having grown our market share in all of our offices and our Surrey Lettings team is now ranked as the number one agent in their area by Rightmove. We have seen longstanding staff receive promotions and welcomed new staff into the Waterfords family. 

Lettings team

(Waterfords Lettings team)

 

Moving on up…

We are on an exciting journey as a company, with a clear vision for sustained growth, with our main aim of making the customer a priority and striving to give 5 star customer service. With over 60% of our customers coming to us because of a recommendation from a family member or friend, we understand how important it is to guide both seller and buyer, landlord and tenant, through the process and making it as stress-free as possible.

By continuing to deliver exceptional levels of service that truly set us apart from the competition, we are confident we can deliver the results that local homeowners, buyers, landlords and tenants expect and aim to exceed expectations for all who use Waterfords.


Annual Awards Ceremony

The glitzy award ceremony was held in the latest addition to the Waterfords network, our Farnham office on Castle Street, followed by drinks with the Directors at our much-loved local venue, The Wheatsheaf pub and restaurant. 

Within Waterfords, it is a privilege to work alongside some very experienced and loyal colleagues and so the first awards of the evening to be announced were for long service. 

Joe Joyce, Sales Manager in our Camberley office and Danielle Griffin, Executive Assistant to the Managing Director, celebrate five years at Waterfords and received bubbly and personalised Waterford Crystal champagne flutes as a token of our appreciation for their hard work and loyalty to the company.

Managing Director, Brendan Cox, then went on to congratulate and award the Quarter four award winners, rewarding those that have exceeded expectations and targets in the final quarter of the financial year. After celebrating the Quarter Four achievers, it was now time to announce our annual award winners.

(Quarter 4 award winners)

Providing a complete property service is a fundamental part of working for Waterfords so we reward all aspects of the property sales and lettings process, from those working behind the scenes to ensure the cogs keep turning to the frontline customer-facing staff.


Waterfords Winners:

Top Manager: 

Lizzie Packham, Associate Director and Contact Centre Manager

 

Top Individual Sales: 

Emma Holland, Sales Manager, Fleet

 

Top Conveyancing: 

Darren Walter, Associate Director and Yateley Manager

 

Top Financial Services: 

Shaun Barnes, Property Consultant, Camberley

 

Top Market Appraisals Booked: 

Tess Heath, Contact Centre Consultant

 

Top Property Lister: 

Darren Walter, Associate Director and Yateley Manager

 

Top Lettings Employees: 

Sam Charlton, Lettings Manager

Chilton Holbert, Lettings Consultant, Camberley

 

Top Call Handler: 

Amalia Morouzzi-Lee, Property Consultant, Fleet

 

Customer Service Award: 

Emma Holland, Sales Manager, Fleet

 

Employee of the Year: 

Sophie Brooks, Marketing Manager, Head Office



(Waterfords annual award winners 2017-2018)

 

Waterfords winnings

The annual award winners above will be flying out to Gibraltar with British Airways at the end of April. They will then be rewarded with a weekend of luxury on the Sunborn Gibraltar, a unique luxurious purpose-built 5 star yacht hotel moored in the vibrant Ocean Village Marina.

Keep an eye on our social media pages for updates on our excursion throughout the weekend of 28th April!