Waterfords Lettings Celebrates Back-to-Back Success at the British Property Awards

We are incredibly proud to announce that Waterfords Lettings has been recognised as Best Lettings Agent for the second consecutive year by the British Property Awards.

Winning this award once is a fantastic achievement. Winning it back-to-back is something truly special. It reflects consistency, dedication, and an unwavering commitment to delivering outstanding service — not just for a single year, but as a standard we uphold every day.

What This Means for Our Landlords

For landlords, choosing the right agent is one of the most important decisions you’ll make. An award like this isn’t just a title — it’s independent recognition of service levels, customer care, and performance.

Here’s what landlords gain by working with an award-winning, yet proudly local, agency like Waterfords:

1. Recognised Customer Service Excellence

The British Property Awards assess agents based on a range of criteria, including responsiveness, professionalism, and overall customer experience. Our recognition confirms that landlords and tenants alike receive service that goes above and beyond expectations.

2. Educated, Driven & Proactive Staff

Our team is made up of knowledgeable, well-trained professionals who understand legislation, compliance, and the ever-changing rental market. More importantly, they are driven — motivated to achieve the best results while maintaining the highest standards of care and communication.

3. Taking the Pressure Off Landlords

Letting a property can be demanding. From marketing and referencing to compliance, maintenance coordination, and rent collection — there are many moving parts. Our role is to remove that pressure completely.

We manage the process seamlessly, ensuring:

• The right tenants are carefully selected
• Legal obligations are fully met
• Issues are dealt with swiftly and professionally
• Communication is clear and consistent

Landlords can enjoy the rewards of their investment without the day-to-day stress.

4. Caring for Tenants Protects Your Investment

A well-looked-after tenant is more likely to respect and care for a property. At Waterfords, we believe great property management means balancing the needs of both landlord and tenant.

By ensuring tenants feel supported and valued, we help create stable tenancies, reduce void periods, and protect the long-term condition of your asset.

Local Expertise with Award-Winning Standards

While national recognition is something we are immensely proud of, our strength remains in being a local agent. We understand our communities, local market trends, and the expectations of landlords and tenants in our area.

This combination — local knowledge with nationally recognised service standards — is what sets Waterfords Lettings apart.

A Thank You to Our Clients

Back-to-back awards are only possible because of the trust our landlords place in us and the relationships we build with our tenants. Your confidence in our team drives us to continuously improve and raise the bar.

If you’re a landlord looking for a letting agent who is:

• Award-winning
• Professional and proactive
• Focused on customer service
• Committed to protecting your investment

We would be delighted to help.

Here’s to continuing our momentum — and delivering the exceptional service our clients deserve, year after year.