Sales Manager - Fleet, Hampshire
Full time, permanent

Waterfords has a wonderful opportunity for a Sales Manager to join one of our friendly teams in one of our Residential Sales Branches, all of our branches are well-located in town and village centres.

For this role you will ideally have over 3 year’s estate agency experience.
 

What we offer

• A competitive basic
• A competitive Commission structure
• A 5 day working week (every other Saturday, with a day off Monday –Friday, every other week)
• A petrol allowance
• Pension
• Opportunity for progression
   

Have a look below to see what kind of tasks you’ll be undertaking;

• Manage vendors and price reductions adhering to the company policy in this respect
• Manage and oversee sales progression up to the point of completion
• Ensure all cross selling opportunities are achieved with both personal and office targets met
• Attend meetings, share ideas and assist with coaching more junior staff
• Develop personal skills and capability through ongoing training as provided by the company
• Assist the Branch Manager in running the Branch including covering the Branch Manager in their absence.
• Able to provide reports on branch Stats.
• Oversee the branch valuation and listing process to ensure that office objectives are achieved
• Undertake valuations and convert to instruction agreements
   

Have a look below to see what kind of person we’re looking for;

• Self-driven, results orientated with a positive outlook and a clear focus on achieving personal objectives. A hard worker that enjoys exceeding personal targets and being part of a team. Determined, a good communicator, good listening skills and tenacious, well-presented and business like.
• Able to commute reliably to office base. Must have a clean or near clean driver’s license and access to a car to use for work and business class car insurance
• Must be adept in the use of MS Office and be IT literate
• Must be an excellent ‘face-to-face’ and telephone communicator.
   

About us and our Team – Waterfords

Waterfords has been operating since 1995 and has a fantastic record of internal career progression.

has a high employee engagement score and we take the opportunity to receive feedback from all employees.

Waterfords is an industry expert in Residential Sales, Lettings, Land and New Homes and has won multiple nationally recognised estate agency awards run by the Sunday Times, the Negotiator Magazine and The British Property Awards.

If you would like to discuss the role further, please do not hesitate to contact the HR Manager or pop into one of our branches and chat to our team if you want to know what it's like to work for us.

Expected start date: ASAP

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Contact Centre Consultant - Camberley, Surrey
Full time, permanent

Based in the well-connected town centre location of Camberley. In this role you will work as part of the friendly, fun, close knit team in our Contact Centre. The role will report to the Contact Centre Manager. Full Training will be given on the role.

The Contact Centre Consultant responsibilities are:

• handling both inbound and outbound calls.
• handling calls in a professional, courteous way which maximises the sales potential for Waterfords.
• keeping good quality records.
• Attention to detail

The contact centre consultant role is a sales role therefore you will be required to work to targets and have a passion ‘to sell’ and be target orientated. The Candidate for the Contact Centre Consultant Role must be:

• Self-motivated and determined to succeed against agreed performance indicators.
• Ideally you will have some experience within a sales environment.
• Excellent communication skills are a must; you will be able to demonstrate good listening and questioning skills, and have the confidence to probe and gather information.

Commission is not capped.

If you like the sound of the role, please do apply, we are looking for those who have had experience of estate agency or those who want to start a career with us. Numerous employees have progressed from the role.

As a Contact Centre Consultant you will be required to work shift patterns which will include weekends and the occasional bank holiday. As a guide the early shift is 0800 - 1700; day shift 0900 - 1800; and late shift is 1000 - 1900 Monday - Friday. Saturday is 0830 - 1730. The shifts are on a 4 week rostered basis; 2 weeks are Monday - Friday, and 2 weeks will include a Saturday. One week in 4 is a 6 shift week. You must be able to commute reliably to and from work.

If you are interested in any of the above positions, please email your cv and covering letter to: danielle.griffin@waterfords.co.uk