Cookies Policy


Cookies Policy

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The settings on your web browser can usually allow you to choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to www.aboutcookies.org.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

By continuing to use this site, you are accepting our use of the cookies described below that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

 

We use the following cookies:

Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.

Analytical cookies. These are persistent cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Marketing cookies. These are persistent cookies that are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

Social media cookies. These allow users to interact more easily with social media, such as Facebook and Instagram. We do not control social media cookies and they do not allow us to gain access to your social media accounts. Please refer to the relevant social media platform’s privacy policies for information about their cookies.
 

Google Analytics

Google Analytics is a popular cookie-based web analysis service provided by Google Inc, which we use to monitor how visitors use our Site, to compile usage reports and to help us improve the Site. Please see Google’s privacy policy here for further information on the data Google collects and how it is processed. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On, by following the instructions here. You may also opt out of Google's use of tracking technologies by visiting the Google advertising opt-out page here.
 

Facebook Ads

We use Facebook services to deliver our adverts to you. You can control how Facebook uses data to show you ads by using your ad preference settings in Facebook. Further information about how Facebook uses personal information can be found are:

https://www.facebook.com/policies/cookies/ 

https://www.facebook.com/about/ads 

https://www.facebook.com/ads/preferences/edit/ 

On your Facebook ad preferences, you will see that ads may be delivered to you according to 'interests' or specific advertisers and you can manage your ad preference settings for both of these. You may also be able to use your device settings to configure your advertising preferences. Where you have opted out of receiving targeted advertising, you may still see non-targeted online adverts from us, if your ‘interests’ settings on Facebook are aligned to an audience segment (pre-defined by Facebook) that we are associated with. The display of such ads is controlled by Facebook, not us.

Types of cookie we use:
Cookie ID Type of cookie Origin Reason
_ctesius_session Essential Homeflow Homeflow is the provider of our website software. This cookie is used to track logged in users, saved searches and saved properties.
cookie_directive Essential Homeflow Used to hide the cookie policy notice if already seen.
JSESSIONID

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Essential Google Used to preserve user states across page requests.

Used to distinguish between humans and bots. This is beneficial for the website in order to make valid reports on the use of the website.
 

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Analytical Google Analytics

Google Analytics is a third-party website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.homeflow.co.uk and the marketing programmes that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting https://tools.google.com/dlpage/gaoptout

Google's privacy policy is available at: https://www.google.com/policies/privacy/

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NID
 
Marketing Google  Used by Google adwords to re-engage visitors that are likely to convert to customers based on the visitor's online behavious across websites. 

NID registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

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Social Media Facebook and Facebook Pixel

We use Facebook services to deliver our adverts to you. You can control how Facebook uses data to show you ads by using your ad preference settings in Facebook. Further information about how Facebook uses personal information can be found are:

https://www.facebook.com/policies/cookies/ 

https://www.facebook.com/about/ads 

https://www.facebook.com/ads/preferences/edit/ 

Where you have opted out of receiving targeted advertising, you may still see non-targeted online adverts from us, if your ‘interests’ settings on Facebook are aligned to an audience segment (pre-defined by Facebook) that we are associated with. The display of such ads is controlled by Facebook, not us.


Our priority is the safety of our staff and customers.

We are able to offer viewings, property visits and in-person valuations while following strict hygiene procedures.

We encourage you to contact us online or by phone if possible. Most of our staff will be working from the safety of their homes, however, we do understand that sometimes you have to visit us in branch.


Camberley - 01276 66566, Camberley@waterfords.co.uk

Chobham - 01276 858589, Chobham@waterfords.co.uk

Fleet - 01252 623333, Fleet@waterfords.co.uk

Yateley - 01252 870222, Yateley@waterfords.co.uk

Lettings - 01252 623330, Lettings@waterfords.co.uk


WE ARE OPEN WITH YOUR SAFETY AS A PRIORITY Hide